Last Updated: 21 February 2026 · Version 2.0
Information We Collect
To provide loan assistance services, we may collect the following types of information:
- Personal Identifiers: Name, date of birth, PAN card, Aadhaar number, passport, voter ID
- Contact Details: Address, email, phone number
- Financial Information: Income details, bank statements, IT returns, credit score
- Employment Details: Occupation, employer name, business proof
- Technical Data: IP address, browser type, device information (for website analytics)
We collect information only with your consent and as required for verification purposes.
How We Use Your Information
Your information is used strictly for:
- Verifying your identity and eligibility for loan assistance
- Facilitating your application with partner lenders
- Communicating with you about your application status
- Improving our services and website experience
- Compliance with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with:
- Partner Lenders: For loan assessment and approval (only with your consent)
- Regulatory Authorities: As required by law or legal process
- Service Providers: Technical support, analytics, and verification services
All partners are contractually bound to maintain confidentiality.
Data Security
We implement industry-standard security measures:
- 128-bit SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee confidentiality agreements
No method of transmission is 100% secure, but we strive to protect your data.
Your Privacy Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of your data we hold
- Right to Correction: Update inaccurate or incomplete information
- Right to Deletion: Request deletion of your data (subject to legal obligations)
- Right to Withdraw Consent: Withdraw consent at any time
- Right to Complain: Lodge a complaint with regulatory authorities
To exercise your rights, please contact our Grievance Officer using the details below.
Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors interact with our site
- Preference Cookies: To remember your settings
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:
- Loan assistance records: 5 years (as per regulatory requirements)
- Incomplete applications: 1 year
- Website usage data: 12 months
After the retention period, your data is securely deleted or anonymized.
Policy Updates
We may update this privacy policy from time to time. The latest version will always be available on our website with the "Last Updated" date. We encourage you to review this policy periodically.
